Privacy policy

Dear website visitor,

Please read this Privacy Policy very carefully before visiting the Iskraemeco, d.d, website, because it explains how your personal data will be used and protected.

We respect your privacy and want to make you comfortable with our privacy policy and the security measures that we take to protect your personal data.

We understand the importance of protecting personal data and handle it in accordance with the relevant legislation on the protection of personal data and the General Data Protection Regulation.

This privacy policy applies to the Iskraemeco’s website and any forms, applications, downloads, services or tool regardless of how you can access or use them, across all devices.

1. General principles for processing of personal data

Iskraemeco, d.d., is committed to safeguarding the privacy of its website users and endeavours to protect all personal information collected through its website with due care and in accordance with applicable laws and internal regulations. The acquired data will be processed in a transparent manner, collected only for specified purposes and further processes only in compatibility with those purposes. Website user personal data will only be disclosed if required by law, in the case of an investigation, or to protect the company from harmful acts and omissions.

Iskraemeco shall collect and process personal data solely in compliance and on the basis of the provisions contained in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC. Besides following the legislations listed above, Iskraemeco follows the new Slovenian Data Protection Act (ZVOP-2).

2. Personal data types

By interacting with us on the various channels and touchpoints, we will collect and process your personal data in ways described below. While some of the personal data is processed so we can provide you with a requested service, other personal data can be provided voluntarily.
We always indicate which data is required and only collect the data that is necessary in relation to the purposes for which they are processed.
The personal information we collect and process can be categorized as following:
• Name, address, phone number, email address, title, place of work
• Information provided via online contact forms, emails or phone
• Application information, including your CV, in case you apply for a job with Iskraemeco. You will receive separate information regarding the processing of personal data in such respect when you submit your application.

3. Purposes for processing personal information

We process your personal data for the following purposes:

• To provide you with the services, products or information you have requested
• To provide you with customer service and support
• To send you newsletters or other marketing materials
• To gain insights into how our services are used for evaluation and improvement

4. Cookies

We use cookies on our website. Please read more about the use of cookies in our cookie policy.
The purposes of processing of data collected by the use of cookies, are the following:

• to operate, improve and optimize the performance and user experience of the website and its services,
• perform customer and user analysis and segmentation in order to improve our understanding of our users, and provide better and tailored services to users,
• statistical purposes.

5. Your consent

You have the right to withdraw your consent at any time. Please contact us at dpo@iskraemeco.com.
If you withdraw your consent, we will cease to process your personal data, unless and to the extent the continued processing or storage is permitted or required according to the applicable personal data legislation or other applicable laws and regulations.

6. Links to other websites
Our website can contain links to other websites. Iskraemeco, d.d., does not share information collected by cookies from these websites. We also do not have any influence over these websites’ information protection policy. For that reason we advise you to get informed about the privacy policies that the companies managing specific websites exercise before visiting them.

7. Validity and changes to the privacy policy
Iskraemeco may amend this Privacy Policy at any time by posting the amended version on the Website, together with the effective date of the amended version. The current version of this Privacy Policy is effective as February 6, 2023.

8. Contact information
If you have a request or a question regarding the processing of your personal data or this privacy policy in general, please contact us at dpo@iskraemeco.com.