To earn this certification, we underwent a rigorous evaluation process that assessed customer feedback, public perception, and reliability. Iskraemeco was recognized for excellence in transparency, corporate responsibility, and trustworthiness—qualities we continuously strive to embody.
Setting a new standard for customer-centric excellence
Our certification sets a new benchmark for customer-focused service in the energy and water solutions sectors. This recognition affirms our dedication to innovation, meaningful employee engagement, and exceptional service, inspiring our team and others in the industry to keep raising the bar for customer experience.
“Our commitment to our customers is reflected in every step we take, from innovation in technology to the reliability of our service,” said Thomas Petuaud-Letang, CEO at Iskraemeco. “This ‘Customers’ Friend’ certification reinforces our mission to put customer needs at the forefront of our efforts. It’s a privilege to be recognized, and we look forward to continuing to build a future grounded in trust, quality, and lasting partnerships.”
Driving positive impact and sustainable growth
This certification not only boosts customer confidence but also strengthens our internal culture, deepening employee engagement and fostering an environment centered on customer care. As we expand regionally and internationally, these values align with our vision for long-term sustainability and growth in smart metering, water, eMobility, and digital platform solutions.
The Customers’ Friend certification is more than an accolade; it represents our commitment to setting industry standards that prioritize the customer experience. We look forward to fostering a more consumer-friendly marketplace and further earning the trust of our customers and partners.
