
Your responsibilities will include:
- Ensuring smooth operation and continuous development of the Salesforce CRM system.
- Development, support, and optimization of the Salesforce CRM system.
- Integrating the CRM system with other IT solutions (ERP, BI, etc.).
- Collaborating with internal stakeholders and external partners on the development of new functionalities.
- Playing an active role in the company’s global digital transformation.
- Managing user requests, incidents, and changes within the CRM system.
- Preparing technical documentation, user guides, and training materials.
- Analyzing CRM data to support business decision-making.
- Monitoring trends and innovations in CRM technologies and proposing improvements.
- Supporting the implementation of new modules, integrations, and business process automation.
- Ensuring CRM system compliance with security policies and legal regulations (e.g., GDPR).
Skills and qualifications we are looking for:
- Completed Level VI/2 education (in IT, computer science, business studies, or other relevant fields) or equivalent work experience.
- Experience with Salesforce is an advantage, especially in configuration, administration, or development.
- Understanding of business processes related to sales, marketing, and customer service.
- Ability to think analytically and solve complex challenges.
- Proactive, detail-oriented, and capable of working independently.
- Ability to communicate effectively with various stakeholders – from end users to management.
- Strategic thinking and problem-solving skills for complex issues.
- Excellent communication and organizational skills.
- Proficiency in English sufficient for participation in international projects.
Reasons to join Iskraemeco:
- Permanent employment contract with a 6-month probation period.
- Work and collaboration in a high-tech professional environment with in-house development.
- Opportunity to work in an international environment, as Iskraemeco is a large global company where you’ll collaborate with colleagues from various locations.
- A professional onboarding seminar that will introduce you to the organization and the company’s portfolio within the first month.
- We encourage and support individual career growth, enhancing skills in both professional competencies and soft skills. In 2024, we received the TOP Investor in Education certification.
- We are a certified Family-Friendly Enterprise.
- Your health matters to us, which is why we support participation in various sports (marathons, fitness, etc.) and cultural activities; fresh fruit is available every week.
- We organize various informal gatherings, including team-building events.
Did we spark your interest? Apply today.
We invite you to send your CV in English by clicking on ”Apply” icon on the right side.
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