It required a great deal of sacrifice, effort, ingenuity, and perseverance. As times changed, so did the market, customers, products, and technology. However, two things remained constant and are likely the main reasons for an optimistic outlook: excellent employees who believe in the company and its mission, and a commitment to achieving the highest quality.
A quick review of quality development through quality management systems shows rapid and visible progress. While ISO 9001 was at the very beginning of systematic quality management, today Iskraemeco has so many standards that it would be hard to find a process not governed by a specific standard. Two new standards are coming, covering two new areas: ISO 22301 Standard + ISO 22313 (guidance and recommendations for applying the requirements of the business continuity management system (BCMS)) and ISO 28000:2022, which specifies requirements for a security management system, including those aspects critical to the security assurance of the supply chain.
This is undoubtedly a firm commitment to quality and a step towards maintaining the Iskraemeco brand, which is synonymous with the highest quality and technologically advanced products for our customers. But it’s not just that. It’s about understanding our customers’ needs, being sensitive to the vulnerability of the energy network managed by our customers, and understanding the geopolitics and risks associated with placing our products in critical infrastructure.
Performance Visibility of single process in company is delivered by Quality and reporting via BI enables process owners’ strong tool to monitor, change and improve their processes. Enabling process orientation and transfer from silos organization is the main mission and Quality presents strong peer achieving this task.
Eighty years of quality have also brought about a significant investment in upgrading our accredited laboratory, which has regionally recognized competencies, and a brand-new Validation Center that allows us to conduct advanced testing of our products and solutions live, together with our customers.
Customer demands and market needs have brought a new dimension to quality: a global quality structure. The quality organization in the company has adapted and supported the customers’ demand for uniform high standards regardless of where production takes place. Today, we have established a global quality structure in the company, allowing our customers to view Iskraemeco as a single company operating globally.
So, we come back to the beginning of this article. Everything starts and ends with people, their mindset, motivation, and responsibility. Quality will continue to develop in the company. AI is coming,
new technological solutions are emerging, and new dimensions of complexity with new risks are on the horizon. We are ready for tomorrow’s challenges and look forward to the future.
We monitor the following in our management review:
• Quality management system according to ISO 9001:2015.
• Environmental management system according to ISO 14001:2015.
• Occupational health and safety management system according to ISO 45001:2018.
• Energy management system according to ISO 50001:2018.
• Information security management according to ISO 27001:2022, ISO 27017:2015, and ISO 27018:2019.
• Conformity assessment – Requirements for the operation of various types of bodies performing inspection ISO 17020:2012.
• General requirements for the competence of testing and calibration laboratories according to ISO 17025:2017.
• Process assessment model for software lifecycle processes according to ISO 33061:2021.
