Meet Symbiot, your partner for digitalizing utility management

Symbiot goes beyond conventional meter management – it’s a comprehensive utility management platform. Proven in large-scale deployments, Symbiot simplifies commissioning and is widely applicable across electricity, water, and gas services.

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What is Symbiot?

Symbiot is a future-ready, real-time data processing platform designed to help utilities streamline operations and improve efficiency.
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Main challenges solved

Utilities face increasing pressure to enhance operational efficiency, manage complex grids, and extract actionable insights from massive data. Symbiot transforms this data into valuable, real-time intelligence, enabling better decision-making, improved visibility, and optimized grid control, all while adhering to the latest security standards.
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Key benefits

Symbiot is designed to meet current and future regulatory requirements, helping DSOs remain compliant without costly infrastructure overhauls. It assists with load balancing, demand forecasting, and identifying potential grid issues, using AI-powered, real-time data analytics to dynamically adjust grid operations.

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countries

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metering points

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utilities using Symbiot

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supported devices (various types and vendors)

Symbiot supports a wide range of applications, from smart home systems to complex utility grids

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Digital Grid and Energy IoT

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Smart metering

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Smart water management

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Smart prepayment solutions

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Smart city infrastructure

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e-Mobility integration

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Smart lighting

Symbiot apps tailored for your needs

Symbiot offers a modular suite of applications to fully customize solutions to your project’s requirements.

Symbiot HES

Head-end system focusing on collecting data from multiple sources
A scalable solution for managing large-scale smart metering infrastructures. Symbiot HES processes data from multiple sources, including electricity, water, gas, and heat meters. It supports secure remote updates, and integrates seamlessly with MDMS, ADMS, and CIS systems. Main functionalities are collection, validation, and storage of metering data, remote device configuration; communication monitoring; event processing and alarm management.

Symbiot MDM

Meter data management system and analytics software
An advanced meter data management system that handles detailed meter data, applies real-time validation, and processes consumption records into 15-minute intervals. It integrates with CRM, Billing, OMS, SCADA, and provides customizable dashboards for comprehensive data analysis.

Symbiot Water

Digital water management
Symbiot Water is a comprehensive water management solution comprised of five key applications: smart metering, NB-IoT device management, LoRaWAN network management, data visualization with analytics, and a customer portal with a mobile app. This system offers a modular and flexible approach with easy integration for existing infrastructure. It's scalable to fit your needs and provides instant notifications for any water network issues, all secured with advanced authentication and encryption methods.

Symbiot FieldAssist

Platform for organized and efficient field work.
An Android-based tool designed for field operations, enabling meter installations, manual readings, and network monitoring, all integrated with Symbiot HES. It includes workforce management and supports efficient data collection from battery-powered devices.

Symbiot Twinner

Digital twin of the electricity grid.
Not only a planning tool but a full-fledge monitoring solution aiming at delivering prescriptions to reconfigure the grid. For each individual asset of the grid (pods, cables, cabinets, sub-stations, etc.) Symbiot Twinner delivers: live monitoring; accurate predictions; agile simulations (taking into account current and forecasted grid status); power flow calculation; heatmaps; geo-temporal navigation; instantaneous visualization of results and data-inconsistency detection and identification.

Symbiot Energy 360

Customer application.
Symbiot Energy 360 offers a comprehensive energy management suite. The web-based Admin Portal empowers you to manage users, meters, and keep everyone informed. For your customers, the system provides a user-friendly mobile app and online portal.

Symbiot Elumia

Smart lighting monitoring system.
Symbiot simplifies digital lighting management with our globally patented sequential CLSM© technology. This combined cloud and edge solution eliminates the complexities of traditional IoT systems. It provides a central hub for all your luminaire information, including location, consumption profiles, operating modes, and even failure reports.

Symbiot Neboola

IoT device management platform.
A web-based platform for remote device configuration for multiple tenancies and users. The main function is device administration: Remote configuration, OTA FW upgrade, Locations, and Mass commands.

Features

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Performance

Symbiot ensures fast and seamless data processing with a wide range of configurations to meet your specific needs.

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Reliability

The platform’s successful track record underscores its reliability, providing utilities with a trusted solution for critical operations.

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Easy integration and interoperability

Using open standards and technologies ensures effortless integration with existing legacy systems and minimizes your custom development costs. Third-party devices can be integrated with ease.

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Scalability

Symbiot grows with your needs, with a scalable architecture allowing for easy expansion to accommodate evolving requirements, and changes in legislation.

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Modularity

Customize your system by using only the modules you really need, minimizing system costs with flexible licensing model.

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High security

End-to-end security is provided through the use of advanced, standards-based security methods.

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Multi-utility

A generic platform for electricity, water, heat and gas.

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Managed services

Supports on premise HW, virtualized HW, cloud deployment, or SaaS and DaaS modes of operation.

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Flexibility and customization

Adopts new functionalities very quickly to suite your project needs. A future ready solution.

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Open platform

The Symbiot software suite is an open platform, where third-party applications can be easily integrated.

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Sustainable investment

The platform is designed to meet future needs, providing a long-term return on investment.

Certifications and compliance

Symbiot meets critical international security standards, including ISO 27001, ISO 27017, ISO 27018, and ISO 33061, ensuring comprehensive data protection, cloud security, and software lifecycle quality control.

Regular security testing by CCLab Metas and certification under the Swiss Data Security Examination guarantee the integrity of Symbiot’s data management practices. The platform also meets Cenelec 2016 AMI security standards, ensuring operational reliability.

Why choose Symbiot?

Symbiot is the ideal choice for DSOs that have outgrown local systems and need an all-in-one platform. Combining HES, MDM, FieldAssist, Twinner, and other modules into one system, Symbiot enables faster data processing, enhanced security, and streamlined workflows.

Its seamless integration with existing infrastructure ensures minimal disruption during implementation. Competitive pricing and flexible deployment options (on-premises or SaaS) make it adaptable to your organization’s needs. Symbiot is built to comply with future regulations and technical trends, offering scalability and AI-driven analytics to manage grid expansion, new technologies, and evolving service areas.

Benefits

Digitalization of data: from raw data into valuable insights, moving beyond basic correlations.

Reducing losses and increasing flexibility.

Optimizing energy management processes.

Streamlining processes and reducing manual interventions.

Better resource utilization and reduced operational overhead.

Automatizing data transfer.

Providing Grid supervision.

Integrating renewable energy resources.

Theft, fraud and abnormality detection.

Detecting grid unbalances on multiple levels.

Increasing customer engagement.

Symbiot brochure

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