Supported software versions
This page provides an overview of all currently supported software products and their version lifecycles.
Use the table below to check release dates and support periods for each product.
For questions or more details, please contact our support team.
Symbiot HES
| ID | SW product | SW product version | First released date | Mainstream support end date | Extended support end date | End of live (EOL) | Build | Build date |
|---|---|---|---|---|---|---|---|---|
| 1 | Symbiot HES | 3.16 | 14.10.2022 | 14.10.2023 | 14.10.2024 | 14.10.2024 | 3.16.621.1 | 14.09.2023 |
| 2 | Symbiot HES | 3.18 | 06.06.2023 | 06.06.2024 | 06.06.2026 | 06.06.2026 | 3.18.702.1 | 03.12.2024 |
| 3 | Symbiot HES | 3.20 | 18.08.2024 | 18.08.2025 | 18.08.2027 | 18.08.2027 | 3.20.609.2 | 01.09.2025 |
| 4 | Symbiot HES | 3.24 | 25.08.2025 | 25.08.2026 | 25.08.2028 | 25.08.2028 | 3.24.329.5 | 27.11.2025 |
Symbiot Meter Configurator
| ID | SW product | SW product version | First released date | Mainstream support end date | Extended support end date | End of live (EOL) |
|---|---|---|---|---|---|---|
| 1 | Symbiot Meter Configurator | 3.20 | 18.08.2024 | 15.12.2025 | 30.03.2027 | 30.03.2027 |
| 2 | Symbiot Meter Configurator | 3.24 | 25.08.2025 | 25.08.2026 | 25.08.2028 | 25.08.2028 |
Symbiot Billing
| ID | SW product | SW product version | First released date | Mainstream support end date | Extended support end date | End of live (EOL) |
|---|---|---|---|---|---|---|
| 1 | Billing | 4.2 | 10.04.2021 | 10.04.2023 | 31.12.2024 | 31.12.2024 |
| 2 | Billing | 4.3 | 08.02.2022 | 08.02.2023 | 08.12.2026 | 08.12.2026 |
| 3 | Billing | 4.4 | 10.06.2024 | 10.06.2025 | 10.11.2025 | 10.11.2025 |
| 4 | Billing | 4.5 | 10.01.2025 | 14.01.2026 | 31.12.2026 | 31.12.2026 |
| 5 | Billing | 4.5.2 | 20.08.2025 | 20.08.2026 | 31.12.2026 | 31.12.2026 |
Symbiot Vending Water
| ID | SW product | SW product version | First released date | Mainstream support end date | Extended support end date | End of live (EOL) |
|---|---|---|---|---|---|---|
| 1 | Vending water | 1 | 13.12.2023 | 12.01.2024 | 12.01.2025 | 12.01.2025 |
| 2 | Vending water | 1.1 | 19.04.2024 | 19.04.2025 | 19.04.2026 | 19.04.2026 |
| 3 | Vending water | 1.2 | 18.10.2024 | 18.10.2026 | 18.10.2026 | 18.10.2026 |
| 4 | Vending water | 1.3 | 23.05.2025 | 23.05.2026 | 23.05.2027 | 23.05.2027 |
Symbiot Vending electricity
| ID | SW product | SW product version | First released date | Mainstream support end date | Extended support end date | End of live (EOL) |
|---|---|---|---|---|---|---|
| 1 | Vending electricity | 7.5 | 20.04.2022 | 04.01.2023 | 04.01.2024 | 04.01.2024 |
| 2 | Vending electricity | 7.6 | 16.12.2024 | 12.01.2025 | 12.01.2026 | 12.01.2026 |
Symbiot Energy 360°
| ID | SW product | SW product version | First released date | Mainstream support end date | Extended support end date | End of live (EOL) |
|---|---|---|---|---|---|---|
| 1 | Energy 360° | 1.0 | 30.11.2022 | 30.11.2023 | 30.11.2024 | 30.11.2024 |
| 2 | Energy 360° | 1.1 | 08.12.2022 | 08.12.2023 | 08.12.2024 | 08.12.2024 |
| 3 | Energy 360° | 1.2 | 10.11.2023 | 10.11.2024 | 10.11.2025 | 10.11.2025 |
| 4 | Energy 360° | 1.3 | 14.12.2023 | 14.12.2024 | 14.12.2025 | 14.12.2025 |
| 5 | Energy 360° | 1.4 | 03.04.2024 | 03.04.2025 | 03.04.2026 | 03.04.2026 |
| 6 | Energy 360° | 2.0 | 15.10.2024 | 15.10.2025 | 15.10.2026 | 15.10.2026 |
| 7 | Energy 360° | 2.0.1 | 01.06.2025 | 01.06.2026 | 01.06.2027 | 01.06.2027 |
| 8 | Energy 360° | 2.1 | 30.10.2025 | 30.10.2026 | 30.10.2028 | 30.10.2028 |
Symbiot MDM
| ID | SW product | SW product version | First released date | Mainstream support end date | Extended support end date | End of live (EOL) |
|---|---|---|---|---|---|---|
| 1 | Symbiot MDM |
Metrologue
| ID | SW product | SW product version | First released date | Mainstream support end date | Extended support end date | End of live (EOL) |
|---|---|---|---|---|---|---|
| 1 | Metrologue | 2024 R2 | 07.05.2018 | 31.12.2023 | 31.12.2025 | 31.12.2025 |
Last updated on 11.12.2025.
